Dear Maintenance Engineer,
I’m writing this letter to you to ask for your help in servicing our sanding machine. As you might know, our company has recently bought a machine from your company and we are having a few problems with its functioning.
We have noticed that the output of the machine is significantly less than expected, and it doesn’t seem to be producing a fine enough sand. We have also noticed that the machine is making more noise than usual, suggesting that it is out of balance.
Therefore, I would be grateful if you could come down and take a look at the machine and identify what is causing the issue. Please let me know as soon as possible if you can come to our premises and solve the issue.
Thank you in advance for your time and assistance.